ALL RESERVATIONS ARE GUARANTEED UP TO 15 MINUTES PAST RESERVED TIME. Groups arriving more than 15 minutes past reserved time may, due to lane availability and/or business hours, be altered to fit within lanes available or available business hours.

RUNNING LATE? Please call us at 319.234.6888 and keep us updated! We want to make your time here with us as pleasant and convenient as possible! Reservations more than 15 minutes late may be moved to the end of the line for the waiting list.

If, in the event of bad weather, facility issues (ie. over booking, private event, malfunction, etc.) or other unforeseen circumstances, Cadillac XBC may refund your reservation deposit/payment by the same method originally submitted (or Gift Card if you choose).

If you cannot attend your reservation, due to sickness or other emergency, we will refund your deposit/payment on Gift Card (store credit only), or work with you to reschedule your event.

If you made an error on your reservation, be it date, time or event, Cadillac XBC may at its discretion work with you to fix the error (change event type, number of packages reserved, change date), or, issue a refund in the form of Gift Card (store credit) only.

Select Your Date: