Thank you for booking your party with us at HOT WHEELZ! We’re excited to host your event and want to ensure everything runs smoothly. Please take note of the following important details:

1. Balance Due: Please make sure to pay the remaining balance at least 48 hours (2 days) before your party. An email will be sent to you 3 days prior to your event. You can complete your payment online through the link provided in that email. A $25 late fee will be applied if the payment is made on the day of the party. Please note that Gratuity is not included.

2. Arrival Time: You may check in no more than 15 minutes before your party start time. This helps us prepare your party table, which will be reserved for 2½ hours. Private rentals are 2 hours.

3. What to Bring: Don’t forget to bring your cake or cupcakes, candles, and a lighter. Please note that only a small number of balloons are allowed, and outside food or drinks are not permitted without prior approval from our management.

4. Party Area and Decorations: Seating is reserved based on the number of children you’ve booked. We provide all the paper products. However, If you have specific party tableware (cups, plates, napkins, or tablecloths) to replace the birthday party tableware we supply, please drop them off at least 24 hours before the party. Items can be dropped off at the rink in a bag labeled with name, party date, and time. Please remember that confetti, balloon arches, piñatas, and certain non-handheld camera equipment are not allowed. We also cannot accept delivery of balloons. We do not allow backdrops to be set up during our public parties. Please be mindful that your party table needs to be emptied by the end of your party so we are able to set up for the next set of parties.

5. Additional Guests: Please let us know prior to the date of your party as to how many additional guests you may be expecting so we can update your invoice and reserve the correct amount of seats for your party. Seating cannot be guaranteed for any additional guests who arrive on the day of the party. For children's parties, adults are welcome to attend. However, please be aware that seating is not reserved for adults. There is a $12 skating fee for adults, which includes skate rental. You can either cover this fee or allow the adults to pay it themselves.

6. Facility Rules: Please note that no outside food or beverages are allowed except for a birthday cake or cupcakes. We do not issue refunds for non-attending guests. Also, please keep in mind that Skate Mates for any public party are first come - first serve and are $6 each. They are not included in your public party package.

7. Please note that the required deposit for booking all birthday parties is non-refundable. This policy allows us to secure your desired date and time for your special event.

If you have any questions or need to make changes to your booking, feel free to contact us at 856 795 1919. We appreciate your understanding and cooperation as we strive to make your party a success.

We look forward to celebrating with you!

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